Policies and Return Policies
RETURN POLICY
All return requests must be submitted within 24 hours of delivery. If your item or shipping box arrived damaged, please attach clear photos to your return request so we can waive your return shipping fees.
To be eligible for a return, items must be in new, unused condition. All clothing and footwear must have their original tags attached.
Please note that unless the item arrived damaged during transit, customers are responsible for all return shipping costs. We strongly recommend using a trackable shipping service, as we cannot be held responsible for items lost in transit.
REFUNDS POLICY
Once your return is received and inspected, we will process your refund within 48 hours. You will receive an email confirmation as soon as the refund has been issued.
Please note: Original shipping charges are non-refundable unless the item was damaged by the carrier during transit. Standard bank processing times apply, so it may take a few business days for the credit to post to your account.