Return & Refund Policy

At PinoDeals, we want you to shop with confidence and be satisfied with your purchase.

30-Day Return Policy

We offer a 30-day return policy, meaning you have 30 days from the date you receive your order to request a return.

To qualify for a return, your item must be in the same condition in which it was received: unused, unworn, with all original tags attached (if applicable), and in its original packaging. A receipt or proof of purchase is also required.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive an item that is damaged, defective, or incorrect, contact us immediately at store@pinodeals.com.

Our team will review the issue and work with you to find an appropriate resolution.

Exceptions & Non-Returnable Items

Certain products are not eligible for returns, including:

• Perishable goods, such as food, flowers, and plants.

• Personalized, customized, or special-order products.

• Personal care and beauty products.

• Hazardous materials, flammable liquids, and gases.

• Gift cards.

• Items clearly marked as Final Sale or Clearance at the time of purchase, except where returns are required by applicable law.

If you are unsure whether your purchase qualifies for a return, please contact us before initiating your request.

How to Request a Return

To begin a return, please email store@pinodeals.com within 30 days of receiving your order.

Once your return request has been reviewed and approved, we will provide a return shipping label along with instructions on how and where to send your item.

Important: Items returned without prior authorization will not be accepted.

Questions or Assistance

We're happy to help!

If you have any questions about returns, refunds, or your order, please contact us at:

Email: store@pinodeals.com

Thank you for shopping with PinoDeals — Great Deals, Specialty Finds & More!